You have 14 days from the date of receipt of your order to exercise your right of withdrawal (in accordance with Article L.221-21 of the Consumer Code).

Simply email us with your order number. Products must be returned new, complete, and in their original packaging .

Return shipping costs are your responsibility. Upon receipt and verification of the product, we will process the refund via the original payment method .

👉 Full details are available on our returns policy page.

We prepare and ship your orders within 48 hours of receiving payment.

Delivery times then vary depending on the shipping method and your address, but generally take 2 to 5 working days in mainland France.

You will receive a shipping confirmation email with the tracking number as soon as your package is on its way.

Yes! All our toys comply with European and American toy safety standards (CE EN71.1, EN71.2, EN71.3, EN71.9 and US ASTM F963).

This means that baby can safely put them in their mouth : our Veggy Toys are tested to ensure the absence of small detachable parts or harmful substances.

Therefore, you can confidently offer them from birth.

Yes! All our toys are made from 100% GOTS certified organic cotton .

The yarn is dyed according to the OEKO-TEX Standard 100 Class 1 label, the most demanding certification for baby products.

MYUM toys are packaged in corn fiber bags. We reject plastic and favor natural, sustainable, and safe materials that are kind to both the planet and little ones' skin.